HELP CENTRE
How can we help?
Quick answers for parents using Kito and Kito Parent.
Pair a child device
In Kito Parent, open the child profile and create a one-time pairing code. Enter it in the Kito child app within ten minutes.
Upload material
Choose the child, subject and title, then select a PDF or clear images. Kito shows page usage before processing.
Review questions
Approve all strong items together, then edit or reject only the exceptions. Questions reach the child only after publication.
Restore a purchase
Open Plan & Privacy in Kito Parent and choose Restore purchases while signed into the original store account.
Account and privacy
You can export family data or start deletion from Plan & Privacy in Kito Parent. See the full account deletion instructions.
Contact support
Email support@kito.education. Do not attach a child's school document or sensitive personal information to a support message.